Refund policy

Refund Policy

Effective Date: 6/1/2023

At Poppy Petal LLC, we are committed to providing the highest quality products and services. Please read our refund policy carefully before making a purchase.

No Refund Policy

  1. All Sales Are Final
    All purchases made through Poppy Petal LLC are final. We do not offer refunds, exchanges, or returns on any products or services for any reason.

  2. Defective or Damaged Items
    In the unlikely event that you receive a defective or damaged item, please contact our customer service team within 10 days of receipt. While we do not provide refunds, we will work with you to resolve any issues, which may include replacement of the defective or damaged item.

  3. Product Descriptions
    Detailed descriptions and images of our products/services are provided to help you make informed purchasing decisions. Please review all information carefully before completing your purchase. If you have any questions or require further clarification, our customer service team is available to assist you.

  4. Customer Responsibility
    It is the customer's responsibility to ensure that they are purchasing the correct product/service. We encourage customers to verify their orders before completing the transaction.

  5. Dispute Resolution
    If you have any concerns or disputes regarding your purchase, please contact our customer service team. We are committed to resolving any issues promptly and fairly.

Contact Us

If you have any questions about our refund policy, please contact us:

Email: co.poppy.petal@gmail.com

By completing a purchase with Poppy Petal LLC, you acknowledge and agree to this refund policy in full.

Thank you for your understanding and cooperation.